Superyacht Spa Management

Yacht Spa Management Course Overview:

Embark on a transformative journey with Voyage International Beauty’s Yacht Spa Management Course, part of the GUEST (Guidelines for Unified Excellence in Service Training) program’s Unit 31. Specifically designed for individuals aiming to manage spa operations on superyachts, this course is a key component in the globally recognized GUEST program. Delivered virtually and through blended learning, this course provides comprehensive knowledge, internationally accredited certification, and insight into the luxury yachting industry, drawing on over 13 years of experience from our expert lecturers.

Course Objectives:

Elevate your career in the high-end yachting sector by mastering the core competencies of spa management. This program ensures you acquire the leadership skills, safety knowledge, and guest service excellence required to manage spa operations in the exclusive environment of superyachts.

Course Units:

Unit 1: Manager’s Roles, Duties & Responsibilities

• Understanding the spa department’s role in luxury yachting
• Duties of onboard spa personnel and dual role responsibilities
• Effective leadership and team management in a luxury environment

Unit 2: Personal Presentation, Conduct, Etiquette & Health

• Maintaining high standards of personal hygiene and professional appearance
• Workplace etiquette and conduct as a yacht crew member
• Emphasizing the importance of humility and respect onboard

Unit 3: Yacht Spa Administration & Safety Management Systems

• Operations of a yacht spa: from environment to guest services
• Implementing safety management systems and minimizing operational risks
• Spa booking systems, record keeping, and administrative best practices

Unit 4: Duties & Responsibilities of Spa Operations & Meeting Guest Needs

• Spa area preparation, equipment upkeep, and daily operations
• Understanding and meeting the expectations of high-profile guests
• Delivering luxury services while ensuring a seamless experience onboard

Unit 5: Good Communication & Dealing with Guest Challenges

• Effective communication with guests and crew members
• Handling challenges and complaints in a professional manner
• Ensuring a positive guest experience, even under pressure

Who Is This Course For?

This course is perfect for certified health and skincare therapists, somatologists, cosmetologists, and spa professionals looking to transition to leadership roles on superyachts. It is ideal for individuals who want to upgrade their skills, manage spa services at sea, and meet the high standards required in the luxury yachting industry.

Duration:

The Yacht Spa Management Course offers a blended virtual training experience:

• Virtual Learning: Access online modules and virtual classroom sessions from anywhere, providing the flexibility you need to learn at your own pace.
• Practical Components: Hands-on experience will be required to complete certain modules, with practical training available.
• Certification: This GUEST Unit 31 accredited course, combined with additional certifications (STCW, ENG1, and a stewardess course), qualifies you for leadership roles onboard.

Student Requirements:

• Open to Certified Therapists: A background in beauty therapy, somatology, or cosmetology is recommended.
• Minimum Age: Participants must be 18 years or older.
• Professionalism: High standards of presentation, conduct, and punctuality are expected throughout the course.
• Technology Access: A computer and reliable internet are essential for completing the virtual components.
• Literacy and Numeracy: Basic literacy and numeracy skills are required.

Additional Information:

• Accommodation & Transport: While accommodation is not included, Voyage offers optional transport for students at an additional cost.
• Certification: Upon completion of the course and practical requirements, participants will earn internationally recognized GUEST certification.
• Support: Receive continuous support and mentorship from our team of experienced lecturers and industry professionals.

This Unit 31 GUEST-accredited course prepares you to confidently lead spa operations in the exclusive superyacht sector. Begin your career transformation with Voyage International Beauty’s Yacht Spa Management Course and take the first step towards managing luxury spa services onboard some of the world’s most prestigious yachts.